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When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. Click on either and the process will begin again, you may need to fill in your recovery key first.ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. If you want to reset your PC, then just click on that option you’ll then be given the choice to either keep your files or remove everything.The next screen will let you reset the PC, restore it from a factory image, or offer additional “Advanced options.” It may be to your advantage to check out those options they include a “Startup Repair” feature, one that lets you change your startup settings, an option to uninstall updates (which are often the cause of problems), and others.If you want to reset your PC, click on “Troubleshoot.” Your system will reboot, and you’ll get a blue screen that lets you “Choose an option.” These options may vary on my system, I could choose to continue to Windows 10, boot from an external device, turn off the PC, or troubleshoot.When you arrive at the Recovery screen, click on “Restart now” under the “Advanced startup” heading. Follow the directions for resetting above.

Factory reset pc